What happens if I reach a plan limit?
Mem will show you when you're approaching a limit so you can choose a larger plan before work is interrupted. Mem Pro 20× customers can add Extra Usage in $50 monthly increments without changing plans.
What does Extra Usage include?
Each $50 monthly Extra Usage unit adds 500 Messages to Mem, 500 new notes, tracking across 500 active notes, 250 open tasks and active projects, 5 active custom routines, 250 routine executions, 5 active connections, and 125 Voice Mode hours.
How does Task and Project Tracking work?
Mem reviews the notes you create or edit during the month to detect tasks and projects automatically. Your plan sets how many notes Mem reviews and how many open tasks and active projects it tracks at once.
Are Deep Search and templates included?
Yes. Deep Search and templates are available on every plan. Plan limits apply to how much you create, ask Mem to do, and keep actively tracked.
How does email capture count?
An email sent to Mem counts as a Message to Mem. If it creates a note, that note also counts toward the new-note allowance.
How is my data stored? How private is my data?
We take your privacy seriously. Your data is encrypted at rest with AES-256 and in transit with TLS, but it is not end-to-end encrypted because Mem needs to process your knowledge to provide intelligence on top of it. We do not sell your data or mine it to serve ads.
Can I export my Mem data?
Yes. Mem supports one-click exports of your notes and collections as Markdown files.