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Sep 27, 2024

Mem 2.0 Alpha Testing Guide

Updates (newest to oldest)

  • September 27, 2024: Week 3 end-of-week update

  • September 20, 2024: Week 2 end-of-week update and quality check-in

  • September 13, 2024: Week 1 end-of-week update and quality check-in

  • September 10, 2024: Bug fixes and improvements to the Mem 2.0 iOS app on TestFlight

  • September 9, 2024: Mem 2.0 iOS now available for testing on TestFlight

  • September 7, 2024: Mem 1.0 and Mem 2.0 interoperability

  • September 6, 2024: Welcome to the Mem 2.0 Alpha — how to access, give feedback, and report bugs


September 27, 2024

It's been 3 weeks since we officially kicked off the Mem 2.0 Alpha program! 🎉

Here's a roundup of all the updates we've shipped to Mem 2.0 just in the last week: 

On Web: 

  • We made several performance improvements to Chat, Search, and syncing

  • We removed the “In [name of mem]” context label within side-by-side Chat to clarify that Chat always has general knowledge of all your notes, even when chatting side-by-side with a specific note — thanks to Danny and Rob for the feedback

  • We are continuing to improve copy-and-paste behavior to and from other sources like Safari, Slack, Word, Powerpoint, and Apple Notes

  • We improved the indentation behavior of bullet point lists

  • We updated the alignment and styling of various buttons, icons, dropdown menus, hover states, and rows in the app UI

  • We fixed a bug that caused a full-page refresh after clicking on an inline source

  • We fixed a bug causing the side menu toggle button to sometimes stop working

  • On Windows, the Ctrl + Left/Right keyboard shortcut to move to the cursor to the next word now works as expected

On iOS: 

  • We now display an app version number at the bottom of your profile page — please include this version number when reporting issues

  • You can now use the # and @ menu in editor and chat

  • Like on the web app, iOS now supports lens view (“Added by me” and “Shared with me”)

  • You can now create notes from mentions and save chat messages as notes as expected

  • You can now sort collections alphabetically on the home tab

  • You will now received a warning if you have any unsynced changes during log-out

  • We updated the styling of note and collection chips in the editor

  • We made some UI updates to chat messages

  • We added a “copy link” option for collections

  • We now remember your last-set state (collapsed or uncollapsed) of pinned sections

  • We fixed a bug preventing new changes from syncing to your iOS device — if you were affected, you may need to log out and log back in to see your updated notes

  • We fixed a bug causing app crashes on iPad

  • We fixed a bug affecting the tab bar hiding/showing animation

  • We fixed a bug causing toasts to stop working

  • We fixed a bug in the notes list where tapping on the note would select the row, but the background would remain white

  • We fixed a bug causing rows in trash, collections, and collection details to remain selected after reopening edit mode

  • We fixed a bug where tapping on a collection icon didn’t select the entire row

  • We fixed a bug causing improper formatting of mentions in chat messages

  • We temporarily disabled the share extension while we work on making it compatible with Mem 2.0

We’ve loved engaging with your feedback in our Alpha group Slack channels in our Mem Community Slack. Please continue to share your thoughts as you continue using Mem 2.0!


September 20, 2024

It's been 2 weeks week since we officially kicked off the Mem 2.0 Alpha program! 

To wrap up week two of testing, please fill out this 3-minute survey, which asks for your quality rating of seven areas in Mem 2.0. As we conclude the second week of testing, your responses help us track the quality of Mem 2.0 over time and identify remaining areas of improvement.  

We’ve loved engaging with your feedback in the Alpha group channels in our Mem Community Slack. Please continue to share your thoughts as you keep using Mem 2.0!

 Here's a roundup of all the updates we've shipped to Mem 2.0 just in the last week: 

On Web: 

  • We improved the speed, performance, and recall of Chat, including enhancing its awareness of time

  • We improved the speed, performance, and recall of Search

  • We improved the experience of mentioning and creating notes via the @ menu

  • We updated the styling of collections, mentioned notes, and hyperlinks within the editor

  • We improved copy and paste behavior, allowing the formatting of any content you copy out of or paste into Mem to be preserved

  • We added animations when recent notes get reordered (in the recents section in your left sidebar)

  • We made several improvements to the usability and styling of bullet point and checkbox lists

  • We made it more clear that Chat always has complete knowledge of all your notes, even when chatting side-by-side with a specific note

  • We improved the functionality of the Escape key for smoother navigation

  • We updated the styling of various buttons, icons, and currently-selected lenses in the app UI

  • We standardized the default sort order for notes across both web and iOS to "modified by”

  • We made it possible for Mem to remember the last sort order you chose when viewing all notes

  • Sharing notes and collections with multiple people at once now works seamlessly

  • You can now leave a collection that has been shared with you

  • You can now filter collections by “Created by me” and “Shared by me”

  • Removing a note from a collection now reflects correctly across all devices

  • The Command + left/right/up/down arrow keys now work as expected to navigate cursor positions within the editor

  • Markdown shortcuts for headings now work as expected

  • We fixed a bug that sometimes prevented the Command + K search shortcut from working as expected

  • We fixed a bug that prevented the formatting toolbar in the editor from working as expected

  • We fixed a bug that caused outdated note titles and created timestamps to appear

  • We fixed a bug that caused notes shared via a collection to sometimes appear as private

  • We fixed a bug that prevented notes from being moved to trash

  • We fixed a bug that caused content to be clipped in Chat

On iOS: 

  • You can now edit and interact with collections when you tap, long tap, or use the two-finger drag gesture from the collections lens in your Home tab

  • You can now pin collections for quick access in the pinned section of your Home tab

  • You can now create a collection using the # key while editing a note

  • You can now use the # key in the editor to add the note to an existing collection

  • You can now create a new note from the @ menu while editing an existing note

  • You can now tap on a mentioned note or collection to view the note or collection

  • You can now filter collections by “Created by me” and “Shared by me”

  • We updated the styling of mentioned notes in the editor

  • We made editor autoscrolling less aggressive

  • We fixed a bug where switching between the notes and collections lenses while in edit mode sometimes caused the edit toolbar from the previous lens to remain visible

Thank you again for your participation. See you in Slack!

September 13, 2024

It's been a full week since we officially kicked off the Mem 2.0 Alpha program! 🎉 I read every piece of feedback that comes through — thank you for your thoughtful comments and bug reports thus far. 

To wrap up week one of testing, please fill out this 3-minute survey, which asks for your quality rating of seven areas in Mem 2.0. As we conclude the first week of testing, your responses help us track the quality of Mem 2.0 over time and identify remaining areas of improvement.  

Here's a roundup of all the updates we've shipped to Mem 2.0 just in the last 4 days since launch: 

On Web: 

  • We improved the speed, performance, and recall of Chat

  • We improved the speed, performance, and recall of Search

  • Chat messages now consistently deliver in the correct order

  • Side-by-side Chat with a note now references the correct knowledge for context

  • Notes imported from Mem 1.0 now retain their original formatting, with inline collections, inline code, and code block formatting properly supported

  • Chat now correctly references the content of mems you've directly @ mentioned

  • Cursor position in the editor is now maintained as expected

  • You can now create new collections inline using the # key

  • We resolved multiple unexpected application errors

  • You can now find any desired note in the @ mention menu

  • Search typeahead suggestions now appear as expected

  • Sharing notes and collections with any email address now works as expected

  • The hyperlink button in the editor formatting bar now works as expected

  • Nested numbered lists are now labeled correctly

  • The Chat tab in the sidebar now appears active when viewing the Chat page

  • We improved copy-and-paste behavior, allowing the formatting of any content you paste into Mem to be preserved

On iOS: 

  • The “pinned notes” section no longer includes all of your notes when there are no pinned notes

  • We updated the empty states when you have no notes or collections

  • Clicking on a note URL now properly opens to the Editor

  • The “copy link to note” label in the editor actions menu is no longer clipped

  • The “Hide keyboard” label in the editor toolbar is no longer clipped

  • Links in Chat are now underlined

  • Emptying the trash now works as expected

  • Collections now have a descriptive subheading, including the Collection description and the number of items in the collection

  • Accent colors for buttons, cursors, selections, and links have been updated from pink to blue (let us know if anything looks off!)

  • Inline sources in Chat now feature a grey dotted underline

  • List indents are now spaced correctly

Thank you again for your participation. See you in Slack!

Cheers,
Kevin

September 10, 2024

We pushed a new update to the Mem 2.0 iOS TestFlight with a few bug fixes and improvements!

🐛 Bug fixes

  • The “pinned notes” section no longer includes all of your notes when there are no pinned notes

  • We updated the empty states when you have no notes or collections

  • Clicking on a note URL now properly opens to the Editor

  • The “copy link to note” label in the editor actions menu is no longer clipped

  • The “Hide keyboard” label in the editor toolbar is no longer clipped

  • Links in Chat are now underlined

  • Emptying the trash now works as expected

✨ Improvements

  • We added a descriptive subheading for Collections, including the Collection description and the number of items in the collection

  • We changed accent colors (on buttons, cursors, selections, and links) from pink to blue (if this looks off to you anywhere, please let us know!)

  • We’ve updated the look of inline sources in Chat (they now have a grey dotted underline)

As a reminder, if you’d like to test the Mem 2.0 iOS app, email alex@mem.ai with your Apple ID.

September 9, 2024

The Mem 2.0 iOS app is now available for testing on TestFlight! Here’s how to get started:

  1. Email alex@mem.ai or DM me your Apple ID so I can add you as a beta tester.

  2. [IMPORTANT] Delete the current Mem iOS app if it’s installed on your phone. The Mem 2.0 TestFlight app will not work if you skip this step.

    1. Note: You can’t use both 1.0 and 2.0 simultaneously on Mem for iOS. You can later on delete the 2.0 app and re-install 1.0 if you need.

  3. Download the TestFlight app from the App Store.

  4. Accept the email invitation to beta test from the email associated with your Apple ID.

  5. In the TestFlight app, click “Install” next to the Mem app.

  6. Start using Mem 2.0 on iOS!

Excited to hear what you think!

September 7, 2024

We're <24 hours into the Alpha and I've been loving the amount of feedback I've been hearing. Thanks and keep it coming!

One question that's come up a few times is: “How do Mem 1.0 and Mem 2.0 play together?” Here's the answer:

  • There is no live syncing, connection, or relationship between 1.0 and 2.0. This means no actions you take in 2.0 will affect your experience in 1.0, and vice versa.

  • The Import from 1.0 features is a “snapshot in time” importer. This means at the moment you press the button, it makes a copy of all of the notes and collections you have in 1.0 and places the copies in 2.0. There's no automatic live syncing or updating that happens beyond that if you happen to continue creating or editing notes in 1.0.

  • You can (but should try to avoid) using both 1.0 and 2.0 websites simultaneously. They have different URLs, so you can have them both open at the same time. Keep in mind, though, that there is no live syncing between them, so I'd strongly recommend you move all of your usage to 2.0 to avoid the confusion of having to remember which version you created a note in.

  • You can't use both 1.0 and 2.0 simultaneously on Mem for iOS. This is because the app uses the same identifier as 1.0, so you have to first delete 1.0 in order to install the 2.0 app. Note that, you can later on delete the 2.0 app and re-install 1.0 if you need.

Have a great weekend!

— Kevin

September 6, 2024

Ahhh, the moment we’ve all been waiting for! You’re about to experience a whole new Mem. We’ve rethought and rebuilt nearly everything about it from the ground up. It’s the highest quality product we’ve ever built, and it sets a new bar for what’s coming next. I’m so proud of what we’ve built, and I think you will love it.

Thank you, in advance, for your feedback. Over the next few months, we’ll refine and round out 2.0 alongside your testing and feedback in advance of the general release of Mem 2.0 before the end of the year.

First off, there’s two key things to note:

  1. Certain feature areas that are still being developed are not included (yet) in 2.0. We want to ensure the quality of everything you test is high and release-ready. As a result, areas that are yet to be included are: Related Notes, Side-by-Side Note Editing, Smart Write & Edit, Tables, In-Editor Command Palette (using the Slash key), Image Understanding, File Attachments, Rich Embeds, Templates, Link Sharing, Live Cursors, View-Only Permissions Levels, and other Integrations (like Text-to-Mem or Forwarding Emails to Mem). They will be gradually released into the Alpha for testing, and we’ll announce new updates to the Alpha on a weekly basis.

  2. Sharing is restricted only to other people in the 2.0 Alpha Testing group. In order to test sharing, please try sharing notes and collections within your Alpha testing cohort (the Slack small group you’re a part of). We’ll share the emails linked to the Mem accounts of your fellow cohort members so you can test this. 

Second, here are the things we’d particularly love testing & feedback on (either shared in your Slack small group or sent to kevin@mem.ai):

  1. The Note Editor

    1. How smooth do typing and formatting behaviors feel in the editor? Do numbered lists, bulleted lists, and checklists behave intuitively? Does undo/redo behave smoothly?

    2. Does the editor markdown support behave as you’d expect (for headers, lists, horizontal rules, quote blocks, and code blocks)?

    3. How well does the clipboard handling enable you to move content in and out of Mem? How well formatted is content you paste into Mem from other apps? How well formatted is the content you copy out of Mem into other apps?

    4. How smooth and reliable is selecting text with your mouse or keyboard shortcuts in the editor? Can you intuitively drag and drop text selections around a note?

    5. Is there anything else we should consider to make the note editor even better?

  2. Search

    1. How is the quality of search results? Are all of the results you’d expect to see included? Are there any irrelevant ones included? Are they ranked well?

    2. How well does search find notes when you search by synonyms, natural language phrases, or categories?

    3. Does search feel fast? Are there queries or situations where it feels slow?

    4. Do all of the search filters & sort orders work as you’d expect? Are there filters you’d expect to see that are missing?

    5. Is there anything else we should consider to make searching in Mem even better?

  3. Chat

    1. How is the quality of chat replies? Does it consistently consider all of the sources you’d expect it to?

    2. Does chat feel fast? Are there replies or situations where it feels slow?

    3. How effectively does chat honor date ranges in the messages you send it (for example, when asking it to summarize content from “last week”)?

    4. How effectively does chat honor the intent of the messages you send it (for example, when asking it to focus on a specific topic from your notes)?

    5. How well does chat help you understand where information came from? Are inline source annotations consistently shown? Are they intuitive and useful?

    6. Are the behaviors of the chat side panel intuitive (how you open it, how you resize it, how it stays open as you navigate around the app, and how you close it)?

    7. Does chatting side-by-side with a note feel intuitive and useful? Does Mem demonstrate a good understanding of the note you’re looking at in its responses?

    8. Does chatting side-by-side with a collection feel intuitive and useful? Does Mem demonstrate a good understanding of the collection you’re looking at in its responses?

    9. Does being able to @mention a note or #tag a collection in the messages you send to Mem feel intuitive and useful? Does Mem demonstrate a good understanding of the notes or collections you mention in your messages when it responds?

    10. Is there anything else we should consider to make chatting with Mem even better?

  4. Collections & Shared Collections

    1. Does the new #Organize button and workflow at the top of the note editor feel like an intuitive and valuable way to add a note to a collection?

    2. Do the collection labels in the note header as well as in all listview rows help you make visual use of your collections?

    3. Does #tagging a collection inside the contents of a note behave the way you’d expect? Does it consistently add the note to the collection you tagged?

    4. Does collection sharing behave the way you’d expect it to? Are new notes that are added to the collection consistently shared with everyone who has access to the collection?

    5. Is there anything else we should consider to make collections and collection sharing even better?

  5. Syncing & Offline

    1. Does every action you take in the app, from creating a note, to typing in a note, to organizing a note into a collection consistently feel instant?

    2. When you’re connected to the internet, do all changes you make on one device consistently show up within 1 second across all devices you have Mem open on?

    3. Are all actions you take while offline automatically synced to the cloud and other devices when you next connect to the internet?

    4. Is there anything else we should consider to make the syncing & offline experiences even better?

  6. The Design & Layout

    1. What do you think of the layout in Mem 2.0?

    2. How easy does it feel to navigate around in Mem 2.0?

    3. What do you think of the responsiveness in Mem 2.0? How intuitive, smooth, and useful is the mobile web version of the layout?

    4. What do you think about the All vs. Created by me vs. Shared with me tabs on the notes & collections pages?

    5. What are your favorite parts of the new 2.0 design? What are your least favorite parts?

  7. The Overall Experience

    1. What are the most noticeable improvements from 1.0 to 2.0? What are the best parts of Mem 2.0?

    2. Aside from the areas we’ve already said are still coming (above), what parts of Mem 2.0 still feel missing?

    3. Is there anything else we should consider to make Mem 2.0 even better?

Without further ado, here’s how to start using Mem 2.0: 

  1. On Web:

    1. Head on over to v2.mem.ai and log in with the email address you provided when you signed up for Alpha testing.

    2. Import your notes from Mem 1.0. To import, click on your profile photo in the left sidebar, click 'Import from Mem 1.0', and click the Import button.

    3. Start using Mem 2.0!

  2. On iOS:

    We’re waiting on our TestFlight iOS app to pass its review, which should happen very soon. In the meantime:

    1. Delete the current Mem iOS app if it's installed on your phone.

    2. Download the TestFlight app from the App Store.

    3. Send an email to alex@mem.ai with your Apple ID.

    Once we pass review:

    1. You will receive an email confirming you've been added to the TestFlight, go to the TestFlight app, then click "Install" next to the Mem app.

    2. Start using Mem 2.0 on iOS!


As you use Mem 2.0:

  1. If you encounter bugs: Send an email to 2-dot-0-alpha-support@mem.ai describing the bug, steps to reproduce it, and a screenshot or screen recording if you have one.

  2. As you have feedback: Post your feedback in your Alpha testing group Slack channel.


We can't wait to hear what you think of Mem 2.0. See you in Slack!

— Kevin