Mem 2.0 Alpha Testing Guide

Updates (newest to oldest)

• September 10, 2024: Bug fixes and improvements to the Mem 2.0 iOS app on TestFlight

• September 9, 2024: Mem 2.0 iOS now available for testing on TestFlight

• September 7, 2024: Mem 1.0 and Mem 2.0 interoperability

• September 6, 2024: Welcome to the Mem 2.0 Alpha — how to access, give feedback, and report bugs

September 10, 2024

We pushed a new update to the Mem 2.0 iOS TestFlight with a few bug fixes and improvements!

🐛 Bug fixes

• The “pinned notes” section no longer includes all of your notes when there are no pinned notes

• We updated the empty states when you have no notes or collections

• Clicking on a note URL now properly opens to the Editor

• The “copy link to note” label in the editor actions menu is no longer clipped

• The “Hide keyboard” label in the editor toolbar is no longer clipped

• Links in Chat are now underlined

• Emptying the trash now works as expected

✨ Improvements

• We added a descriptive subheading for Collections, including the Collection description and the number of items in the collection

• We changed accent colors (on buttons, cursors, selections, and links) from pink to blue (if this looks off to you anywhere, please let us know!)

• We’ve updated the look of inline sources in Chat (they now have a grey dotted underline)

As a reminder, if you’d like to test the Mem 2.0 iOS app, email alex@mem.ai with your Apple ID.

September 9, 2024

The Mem 2.0 iOS app is now available for testing on TestFlight! Here’s how to get started:

1. Email alex@mem.ai or DM me your Apple ID so I can add you as a beta tester.

2. [IMPORTANT] Delete the current Mem iOS app if it’s installed on your phone. The Mem 2.0 TestFlight app will not work if you skip this step.

   1. Note: You can’t use both 1.0 and 2.0 simultaneously on Mem for iOS. You can later on delete the 2.0 app and re-install 1.0 if you need.

3. Download the TestFlight app from the App Store.

4. Accept the email invitation to beta test from the email associated with your Apple ID.

5. In the TestFlight app, click “Install” next to the Mem app.

6. Start using Mem 2.0 on iOS!

Excited to hear what you think!

September 7, 2024

We're <24 hours into the Alpha and I've been loving the amount of feedback I've been hearing. Thanks and keep it coming!

One question that's come up a few times is: “How do Mem 1.0 and Mem 2.0 play together?” Here's the answer:

• There is no live syncing, connection, or relationship between 1.0 and 2.0. This means no actions you take in 2.0 will affect your experience in 1.0, and vice versa.

• The Import from 1.0 features is a “snapshot in time” importer. This means at the moment you press the button, it makes a copy of all of the notes and collections you have in 1.0 and places the copies in 2.0. There's no automatic live syncing or updating that happens beyond that if you happen to continue creating or editing notes in 1.0.

• You can (but should try to avoid) using both 1.0 and 2.0 websites simultaneously. They have different URLs, so you can have them both open at the same time. Keep in mind, though, that there is no live syncing between them, so I'd strongly recommend you move all of your usage to 2.0 to avoid the confusion of having to remember which version you created a note in.

• You can't use both 1.0 and 2.0 simultaneously on Mem for iOS. This is because the app uses the same identifier as 1.0, so you have to first delete 1.0 in order to install the 2.0 app. Note that, you can later on delete the 2.0 app and re-install 1.0 if you need.

Have a great weekend!

— Kevin

September 6, 2024

Ahhh, the moment we’ve all been waiting for! You’re about to experience a whole new Mem. We’ve rethought and rebuilt nearly everything about it from the ground up. It’s the highest quality product we’ve ever built, and it sets a new bar for what’s coming next. I’m so proud of what we’ve built, and I think you will love it.

Thank you, in advance, for your feedback. Over the next few months, we’ll refine and round out 2.0 alongside your testing and feedback in advance of the general release of Mem 2.0 before the end of the year.

First off, there’s two key things to note:

1. Certain feature areas that are still being developed are not included (yet) in 2.0. We want to ensure the quality of everything you test is high and release-ready. As a result, areas that are yet to be included are: Related Notes, Side-by-Side Note Editing, Smart Write & Edit, Tables, In-Editor Command Palette (using the Slash key), Image Understanding, File Attachments, Rich Embeds, Templates, Link Sharing, Live Cursors, View-Only Permissions Levels, and other Integrations (like Text-to-Mem or Forwarding Emails to Mem). They will be gradually released into the Alpha for testing, and we’ll announce new updates to the Alpha on a weekly basis.

2. Sharing is restricted only to other people in the 2.0 Alpha Testing group. In order to test sharing, please try sharing notes and collections within your Alpha testing cohort (the Slack small group you’re a part of). We’ll share the emails linked to the Mem accounts of your fellow cohort members so you can test this. 

Second, here are the things we’d particularly love testing & feedback on (either shared in your Slack small group or sent to kevin@mem.ai):

1. The Note Editor

   1. How smooth do typing and formatting behaviors feel in the editor? Do numbered lists, bulleted lists, and checklists behave intuitively? Does undo/redo behave smoothly?

   2. Does the editor markdown support behave as you’d expect (for headers, lists, horizontal rules, quote blocks, and code blocks)?

   3. How well does the clipboard handling enable you to move content in and out of Mem? How well formatted is content you paste into Mem from other apps? How well formatted is the content you copy out of Mem into other apps?

   4. How smooth and reliable is selecting text with your mouse or keyboard shortcuts in the editor? Can you intuitively drag and drop text selections around a note?

   5. Is there anything else we should consider to make the note editor even better?

2. Search

   1. How is the quality of search results? Are all of the results you’d expect to see included? Are there any irrelevant ones included? Are they ranked well?

   2. How well does search find notes when you search by synonyms, natural language phrases, or categories?

   3. Does search feel fast? Are there queries or situations where it feels slow?

   4. Do all of the search filters & sort orders work as you’d expect? Are there filters you’d expect to see that are missing?

   5. Is there anything else we should consider to make searching in Mem even better?

3. Chat

   1. How is the quality of chat replies? Does it consistently consider all of the sources you’d expect it to?

   2. Does chat feel fast? Are there replies or situations where it feels slow?

   3. How effectively does chat honor date ranges in the messages you send it (for example, when asking it to summarize content from “last week”)?

   4. How effectively does chat honor the intent of the messages you send it (for example, when asking it to focus on a specific topic from your notes)?

   5. How well does chat help you understand where information came from? Are inline source annotations consistently shown? Are they intuitive and useful?

   6. Are the behaviors of the chat side panel intuitive (how you open it, how you resize it, how it stays open as you navigate around the app, and how you close it)?

   7. Does chatting side-by-side with a note feel intuitive and useful? Does Mem demonstrate a good understanding of the note you’re looking at in its responses?

   8. Does chatting side-by-side with a collection feel intuitive and useful? Does Mem demonstrate a good understanding of the collection you’re looking at in its responses?

   9. Does being able to @mention a note or #tag a collection in the messages you send to Mem feel intuitive and useful? Does Mem demonstrate a good understanding of the notes or collections you mention in your messages when it responds?

   10. Is there anything else we should consider to make chatting with Mem even better?

4. Collections & Shared Collections

   1. Does the new #Organize button and workflow at the top of the note editor feel like an intuitive and valuable way to add a note to a collection?

   2. Do the collection labels in the note header as well as in all listview rows help you make visual use of your collections?

   3. Does #tagging a collection inside the contents of a note behave the way you’d expect? Does it consistently add the note to the collection you tagged?

   4. Does collection sharing behave the way you’d expect it to? Are new notes that are added to the collection consistently shared with everyone who has access to the collection?

   5. Is there anything else we should consider to make collections and collection sharing even better?

5. Syncing & Offline

   1. Does every action you take in the app, from creating a note, to typing in a note, to organizing a note into a collection consistently feel instant?

   2. When you’re connected to the internet, do all changes you make on one device consistently show up within 1 second across all devices you have Mem open on?

   3. Are all actions you take while offline automatically synced to the cloud and other devices when you next connect to the internet?

   4. Is there anything else we should consider to make the syncing & offline experiences even better?

6. The Design & Layout

   1. What do you think of the layout in Mem 2.0?

   2. How easy does it feel to navigate around in Mem 2.0?

   3. What do you think of the responsiveness in Mem 2.0? How intuitive, smooth, and useful is the mobile web version of the layout?

   4. What do you think about the All vs. Created by me vs. Shared with me tabs on the notes & collections pages?

   5. What are your favorite parts of the new 2.0 design? What are your least favorite parts?

7. The Overall Experience

   1. What are the most noticeable improvements from 1.0 to 2.0? What are the best parts of Mem 2.0?

   2. Aside from the areas we’ve already said are still coming (above), what parts of Mem 2.0 still feel missing?

   3. Is there anything else we should consider to make Mem 2.0 even better?

Without further ado, here’s how to start using Mem 2.0: 

1. On Web:

   1. Head on over to v2.mem.ai and log in with the email address you provided when you signed up for Alpha testing.

   2. Import your notes from Mem 1.0. To import, click on your profile photo in the left sidebar, click 'Import from Mem 1.0', and click the Import button.

   3. Start using Mem 2.0!

2. On iOS:

   We’re waiting on our TestFlight iOS app to pass its review, which should happen very soon. In the meantime:

   1. Delete the current Mem iOS app if it's installed on your phone.

   2. Download the TestFlight app from the App Store.

   3. Send an email to alex@mem.ai with your Apple ID.

   Once we pass review:

   1. You will receive an email confirming you've been added to the TestFlight, go to the TestFlight app, then click "Install" next to the Mem app.

   2. Start using Mem 2.0 on iOS!

As you use Mem 2.0:

1. If you encounter bugs: Send an email to 2-dot-0-alpha-support@mem.ai describing the bug, steps to reproduce it, and a screenshot or screen recording if you have one.

2. As you have feedback: Post your feedback in your Alpha testing group Slack channel.

We can't wait to hear what you think of Mem 2.0. See you in Slack!

— Kevin